"£500 Money Back Guarantee" - Welcome Offer Terms and Conditions

This Money Back Guarantee Welcome Offer (the “Promotion”) is offered to you by BetIndex Limited (“BetIndex”, “we” or “us”). By participating in the Promotion, participants agree to be bound by these terms and conditions, which apply in conjunction with the Football Index Terms of Use and Game Rules.

1. The Promotion operates as a refund of losses up to £500 made by a new user within the first 7 days of their first deposit into their Football Index account.

2. The Promotion runs from 01/01/20, 00:00:00 (GMT) until 31/01/20, 23:59:59 (GMT) (the “Promotional Period”)..

3. The Promotion is only valid to: (a) new customers; (b) UK residents; and (c) customers aged 18 years or over.

4. To qualify for the Promotion, you must register a new Football Index account and deposit a minimum of £10 using a valid debit/credit card, which must be used to buy Shares in Footballers on the platform. If you have made an overall loss within 7 days of your first deposit, Instant Sell all your Shares and contact support@footballindex.co.uk to request a refund. We will then refund any losses up to a maximum of £500 within 48 hours of your email request.

5. The maximum refund available per qualifying participant is £500.

6. The Promotion can only be redeemed once per account holder/user.

7. Should you request a withdrawal of funds from your account during the first 7 days after your first deposit, you will no longer be eligible for the Promotion.

Examples:
- If you deposit a total of £300 during the Money Back Guarantee Period; and your Account balance after Instant Selling all your Shares is equal to £280 at the end of 7 days, we'll top up your account with £20 to take your balance back to your total deposit amount of £300.

- If you deposit a total of £2,000 during the Money Back Guarantee Period; and your Account balance after Instant Selling all your Shares is equal to £1,900 at the end of 7 days, we’ll top up your account with £100 to take your balance back to your total deposit amount of £2,000. 

- If you deposit a total of £500 during the Money Back Guarantee Period; and your Account balance after Instant Selling all your Shares is equal to £510 at the end of 7 days you will not be entitled to a refund.

NOTE: For the avoidance of doubt, we will refund any losses up to £500.

8. If at any point your account becomes closed, excluded or suspended, you will no longer be eligible for the Promotion.

9. In the event of any dispute regarding these promotion terms and conditions; the administration, conduct or results of the Promotion; and/or any other matters relating to the Promotion, the decision of BetIndex shall be final and no correspondence or discussion shall be entered into. Failure to comply with these promotion terms and conditions may result in your disqualification from the Promotion.

10. Duplicate accounts will not qualify for this Promotion. BetIndex may determine at its sole discretion whether it believes different entries or accounts are connected to the same person, using whatever methods it deems appropriate.

11. All withdrawals are subject to audit by BetIndex. We reserve the right to reclaim any bonus and/or cash reward and/or any winnings, and/or close an account, in a situation of obvious abuse or fraud.

12. The Promotion is limited to one entry per person, family, household, email address, IP, telephone number, same payment account number (e.g. debit or credit card), and shared computer (e.g. public library or workplace).

13. Participants, whether individually or acting in a group, will be found to be in breach of these terms and conditions if BetIndex at its sole discretion has reason to believe that the Promotion has been abused, manipulated, or that irregular, fraudulent, collusive or illegal activity has occurred.

14. In the event of any breach of these terms and conditions or a participant being ineligible to participate in the Promotion, BetIndex reserves the right to take such action as it deems appropriate and in its absolute discretion, including but not limited to account closures; disqualifications from the promotion; reclamation of bonuses, cash rewards, winnings or prizes granted; refusing all future promotions; withholding associated winnings; and/or voiding associated stakes.

15. Events may occur that result in BetIndex extending, refusing, reclaiming, cancelling, terminating, modifying or suspending the Promotion, these terms and conditions and/or the awarding of prize(s), bonuses or cash rewards at any point and for any reason. These may be due to a third party's illegal activity, technical difficulties and/or any other reasons beyond the control of BetIndex and accordingly the entrant agrees that BetIndex shall have no liability as a result thereof.

16. BetIndex disclaims any liability for inaccurate information or payouts, whether caused by the website, users of the Platform, equipment used in the Promotion, or by human or technical errors related to the Promotion. BetIndex does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry or qualification for the Promotion. BetIndex will not be responsible for any postponement or cancellation of the Promotion to the extent such occurs for reasons beyond BetIndex’s reasonable control.

17. BetIndex may at any point before, during or after the Promotion, ask for verification documents such as passport or ID to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes or rewards that have been allocated or awarded to you, without compensation.

18. Employees of BetIndex (or their families or households), or any group company of BetIndex, companies associated with BetIndex and all affiliates of such companies, are not eligible to participate in the Promotion. BetIndex reserves the right to verify the eligibility of all participants.

19. The offer may not be claimed in conjunction with any other promotion(s) currently offered by Football Index

20. The promoter of this Promotion is BetIndex Limited, registered in Jersey under the number 119040 and having its registered office at Maxwell Chambers, La Colomberie, St Helier, Jersey, JE2 4QB.

21. The Football Index Terms of Use and Game Rules apply. In the event of any conflict or inconsistency between these promotion terms and conditions and the Terms of Use and/or Game Rules, they shall prevail in the following order: (a) Terms of Use, (b) Game Rules, (c) these promotion terms and conditions.

22.  General Football Index Terms and Conditions and Game Rules apply.

Last modified : 01/01/20 at 06:00:00 (GMT)

Full Terms & Conditions

19/20 Welcome Offer

*New customers only. Min. deposit £10. Max. refund of up to £500 to be claimed within 7 days of first deposit. Offer runs from 01/01/20 until 31/01/20. 18+ only. Account required. UK only. Additional T&Cs apply*. Please gamble responsibly..

£500 Money Back Guarantee*

How does it work?

Register

Deposit

Money Back Guarantee

Create your account to get started

Deposit from just £10 to start Trading and building your Portfolio of footballers

Not made a profit after 7 days? Instant Sell all your Shares, email us  and we’ll refund losses up to £500

Now rebuild your Portfolio from scratch using a different strategy

Rebuild with a clean slate

Now rebuild your Portfolio from scratch using a different strategy

Examples

Total deposits in first 7 days: £2,000
Account balance after Instant Selling all Shares in your Portfolio: £1,500
Money refunded: £500
Account balance after money refunded: £2,000

Total deposits in first 7 days: £100
Account balance after Instant Selling all Shares in your Portfolio: £75
Money refunded: 
£25
Account balance after money refunded: £100

Total deposits in first 7 days: £500
Account balance after Instant Selling all Shares in your Portfolio: £400
Money refunded: 
£100
Account balance after money refunded: £500

Examples

Total deposits in first 7 days: £2,000
Account balance after Instant Selling all Shares in your Portfolio: £1,500
Money refunded: 
£500
Account balance after money refunded: £2,000

Total deposits in first 7 days: £100
Account balance after Instant Selling all Shares in your Portfolio: £75
Money refunded: 
£25
Account balance after money refunded: £100

Total deposits in first 7 days: £500
Account balance after Instant Selling all Shares in your Portfolio: £400
Money refunded: 
£100
Account balance after money refunded: £500

Not made a profit after 7 days? 

Instant Sell all your Shares, email us and we’ll refund losses up to £500

All deposits made within a week of your first deposit are covered by our Money Back Guarantee Welcome Offer.

FAQ's

How do I activate the Money Back Guarantee Welcome Offer?

The offer will automatically activate once you have made your first deposit (minimum of £10) into your Football Index account.

How long does the Money Back Guarantee Welcome Offer last?

The Money Back Guarantee Period is 7 days from the date of your first deposit.

Is it only my first deposit that is eligible for the money back?

No, all deposits made within 7 days of your first deposit are eligible.

Can I redeem the offer more than once within the 7 day time period?

No, this offer can only be redeemed once during the Money Back Guarantee Period.

Can I redeem the offer before the 7 days are completed?

Yes, you are able to redeem the offer at any time within the first 7 days of your first deposit.

How do I redeem the offer?

To redeem the offer; Instant Sell all Shares in your Portfolio, email support@footballindex.co.uk and they will refund any losses up to £500 into your account.

For how long after the 7 day Money Back Guarantee Period can I request my refund?

As long as you have Instant Sold all Shares in your Portfolio and emailed Customer Support within 24 hours after 7 day Money Back Guarantee Period ends, we will refund your account with any losses up to £500.

Can I make a withdrawal from my Football Index account during the Money Back Guarantee Period?

You will not be able to take up the offer if you withdraw during the Money Back Guarantee Period. However, if you wish to forego the offer and withdraw, you are free to do this at any time.

Once I have redeemed the offer, will my account automatically be closed?

No, once your account has been credited with the refund, you have the option to rebuild your Portfolio.

If I make a profit in my first 7 days, am I eligible for the offer?

No, this offer applies to Traders who have made a loss within the first 7 days of their first deposit.

Football Index is provided by BetIndex Ltd which is licensed and regulated by the Jersey Gambling Commission and by the UK Gambling Commission. 
Remote Operating Licence Number: 000-043061-R-322161-009
The Independent Betting Adjudication Service (IBAS) or European Online Dispute Resolution acts as an impartial adjudicator for dispute resolution.
Please gamble responsibly, for more information please visit https://www.begambleaware.org/. 

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Football Index is provided by BetIndex Ltd which is licensed and regulated by the Jersey Gambling Commission and by the UK Gambling Commission. 
Remote Operating Licence Number: 000-043061-R-322161-009
The Independent Betting Adjudication Service (IBAS) or European Online Dispute Resolution acts as an impartial adjudicator for dispute resolution.
Please gamble responsibly, for more information please visit https://www.begambleaware.org/. 

Copyright © 2019 Football Index

Copyright © 2019 Football Index

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